Skip to main content
Dear Team 



Could you please deactivate Data snack and Data-automatik for me.



Thanks



You can do this youirself in the customer portal "mein o2".




I have tried but there is no option seen for above mentioned services. Could you please guide me?




Here you find it directly in your online portal:



Click



Kind regards,



Jessica ☺️




Dear Jessica,



I can find data automatic under data tab but there is no option to deactivate all it says in deactivate automatic. 



Would request you to please deactivate the same! 



Thanks...




Ah okay, you have a prepaid sim card!



Prepaid customers can't do that by themselves, you're right.



I just now deactivated that for you. ☺️



Kind regards,



Jessica




Dear Jessica,



Thanks a ton  




Deine Antwort