Skip to main content
Hello Team,



I am back with another doubt on my contract details. handy number: 0176 232 11088



I have O2 Blue L All-in pack and in my contract there was a discount amount mentioned 7.5+7.5 = 15 Euro.



Now I am checking all my previous bills, only to notice that every month a discount of 6.3 Euro, only (calculated till 21st, as mentioned, which is also strange).



Why such difference occurred in the first place? Please explain



Thanks



Subhadip Chatterjee



Hello @Subhadip‌,



the discount of 1x € 7,50 is right.



Please check your contract documents that you got when you made the contract in the shop, there you see that you get that discount once. There was a mistake in the system that made everything two times.



But at the end you confirmed the contract with your signature in the shop which includes the discount once.



Best regards,



Jessica



Deine Antwort
Allgemeine Nutzungsbedingungen der O₂ Community