Unfortunately, I will not be at home on the week of the activation day.
It is still unclear to me if a technician visit is needed, as the email and the order status page seem to have conflicting information.
If a technician visit is indeed necessary, then it needs to be rescheduled.
I found no way to contact O2 (the online chat function does not let me log in). Do you have any suggestions on how to proceed?
Thank you!
PS:
Is there a contact email for O2?
On the contact page I find this (translated from German):
code:
"you certainly do not want to wait until your mail has arrived at the address of O2 or an e-mail response is displayed in your mailbox."
which is false, as I do actually wish to send an email (and "wait for a response to be displayed in my mailbox").
Edit: I rewrote some parts of the message. Somehow google translate tried to translate my original post (in English) from German to English... with horrible results.
