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I ordered dsl

My activation date is today, but I have not received the modem. Order status says The hardware is just before connecting to the following address



I am afraid that activation will be postponed for this reason.



When do I get the modem?



and is there any way I can get hotline service in english?
Hello kaka4722,



I have already answered here: https://hilfe.o2online.de/router-software-internet-telefonie-34/how-can-i-receive-a-modem-router-476308



Kind regards



Giulia

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