Skip to main content
Warum O2
Warenkorb
 Service
Frage

Issue with phone delivery

  • September 26, 2018
  • 2 Antworten
  • 263 Aufrufe
A
Besucher:in
Hello, the phone I ordered (order W***********) got returned to O2 due to an issue with the address. How can we update the delivery address for another attempt?

Edit: I've hidden the personal data

    2 Antworten

    A
    Besucher:in
    • a.arauco
    • Autor
    • Besucher:in
    • September 27, 2018
    Actually, a second delivery attempt would be fine too since the address issue has been fixed
    o2_Niko
    • o2_NikoTeam
    • Team
    • October 9, 2018
    Hi a.arauco.

    Thanks for letting us know and sorry for the late reply.

    If a delivery is returned, you can simply order again. You said you've solved the address issue so an order should be successful delivered now. If you have ordered by now, please ignore this message.

    Best regards, Niko
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica