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Internet not working

  • November 25, 2016
  • 2 Antworten
  • 88 Aufrufe
sameer.mishra
Besucher:in
Hallo, My Internet is not working. The DSL light keeps on blinking (maybe sync.), and it has been like that for last 3 week.

What should I do , any suggestion will be really helpful or the customer care number(I don't have an O2 phone)

    sameer.mishra

    2 Antworten

    Klaus_VoIP
    Legende
    • Klaus_VoIPLegende
    • November 29, 2016
    Someone must contact O2  - not the usual customer care:

    DSL StörungshotlineStörungen unter 0800 - 52 51 378 melden

    Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
    sameer.mishra
    sameer.mishra
    Besucher:in
    • sameer.mishra
    • Autor
    • Besucher:in
    • December 28, 2016
    Thanks for the response. I did called them , now atleast 1 dozen times in last 2 months. O2 had schedule an appointment for technician visit, Technician never showed up , O2 says we can not schedule next visit until we get the report from the technician . Which according to them should take 24-48 hrs , but not response till now

    Information - O2 has a english help line which is available from 11-3 (monday to friday). average wait time - 40-60mins

    use the number  089787979400 , enter your customer number and wait for someone to answer

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