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Internet Conexion slow

  • November 12, 2018
  • 6 Antworten
  • 166 Aufrufe
F
Besucher:in
I have arrived at home and i have no internet Conection.
Nothing vía WiFi o vía cabel.
When i try to Connect with diferent devices vía WIFI, appears that there is connection but without internet access.
When i try to do It vía cable o smartTV, says that It is no internet connection.
I have tried to restart the HomeBox 2 without any succsess.
The router led It seems ok.

Could You say me if there is any problem with muy internet conection?

1 Attachments

    6 Antworten

    A
    • Anonymous
    • November 12, 2018
    Moin Moin,
    is the Phone working?
    WLan is off.
    If you have the activation key you could do a factory default reset.
    Press reset for 10 secounds.
    F
    Besucher:in
    • fgb2md
    • Autor
    • Besucher:in
    • November 12, 2018
    Hello,
    I have deactivate the WLAN un orden to test if It works only vía cable.
    The telephon works sometimes.
    When You say "activation key"
    You mean the user and password that o2 hice you un orden to use your own router?


    Or the vozIp pin



    The activation was made buenas a technichal in July
    2 Attachments
    A
    • Anonymous
    • November 13, 2018
    VoIP Pin!
    F
    Besucher:in
    • fgb2md
    • Autor
    • Besucher:in
    • November 13, 2018
    Ok.
    You say "Press reset for 10 secounds."
    But there isn't any reset buttom.
    I have an HomeBox 6441.
    But before reset It.
    Somebody from O2, could me say if there is an indicence in Stuttgart - Weilimdorf 70499 Zweibrückener Strasse?
    From this mornig the DSL, Internet and Telefon Leds are off, also Info Led
    1 Attachments
    A
    • Anonymous
    • November 13, 2018
    on the back side. right from power switch.
    https://static2.o9.de/blob/12926562/v=5/Binary/handbuch-o2-homebox-6441-download.pdf#page=70
    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • November 13, 2018
    Hello fgb2md,

    I have sent you a private message as we require your data to help you. I am sure that we will be able to fix the problem quickly.

    Kind regards,

    Giulia
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