Hi,
Just recharged my phone with 15 EUR from my online banking portal but the balance doesn't show in My O2 App.
After doing the recharge i received 3 SMS-es from O2 Info.
1) Ihr neues guthaben beträgt: 15,04 EUR ...
2 and 3) Ihr Guthaben is fast aufgenraucht. Bitte laden sie ihr konto auf.
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Hi @Neueruser050320192 ,
when the 15 EUR were charged to your account, the o2 My Prepaid M data pack was automatically booked (14.99 EUR), that's why the following text message asked you to recharge your card.
Best regards,
Jan.
when the 15 EUR were charged to your account, the o2 My Prepaid M data pack was automatically booked (14.99 EUR), that's why the following text message asked you to recharge your card.
Best regards,
Jan.
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