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Huawei p20 Lite in England

  • February 18, 2019
  • 3 Antworten
  • 237 Aufrufe
J
Besucher:in
I switched the sim in my 2.5 year old phone from a Giffgaff to an o2 Prepaid s when I moved to Germany. It works fine there with internet and everything. However when I go back to England I have loads of problems with my phone. On restarting my phone I might get signal and internet for one or two minutes and then it disappears but most of the time I don't get anything at all. And then there's nothing and my phone says emergency calls only. What do I need to change for it to work when I'm abroad? I can't say if it's everywhere abroad or just England as I haven't travelled with it yet.
Thanks in advance 🙂
    MariaMostrich

    3 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • February 18, 2019
    Have you tried selecting a different network manually? There is a possibility that your SIM is not activated for use abroad, but then you shouldn't even get a signal for a few minutes.
    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    MariaMostrich
    o2_Andrea
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • February 21, 2019
    Dear @Janaach ,

    First of all, welcome to our forum. Nice that you have found the way to us. :-)

    to help you, I need your phonenumber and your four-digit personal customer key, to legitimate you. I'll write to you from the o2_Support.

    Do you have any questions about using our community? Then take a look at Dein Einstieg in die Community . There you will find all the information you need!

    Kind regards,
    Andrea
    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • February 24, 2019
    Dear @Janaach ,

    I am still waiting for a reply on my private message to you. Is your concern resolved?

    Kind regards,
    Andrea
    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    MariaMostrich
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