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Hello!

I accidentally hit the wrong button and cancelled my 25 euro prepaid plan. My account now says "wird abbestellt". I would like to know how to cancel this cancellation so I can easily renew my prepaid plan without too much delay.



Also, is it possible to pay by credit card on the O2 website?



Thank you!
Hi!



There are two ways to cancel (terminate) a package:

a) immediately (Sofort abbetellen)

b) at the end of the term (Zum Laufzeitende abbestellen)



I think you hit b) "wird abbestellt". Right?



No problem. You can re-book the package after expiration.



You can top up your credit with your credit card by using "Expressaufladung" : Express-Aufladung



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Hi @Alex LF,



welcome to our Community!



Could you re-book the package, like @TBCMagic explainend?



Kind regards, Jelena

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