Skip to main content
Warum O2
Warenkorb
 Service
Frage

How to "uncancel" a prepaid plan?

  • August 13, 2018
  • 2 Antworten
  • 187 Aufrufe
A
Besucher:in
Hello!
I accidentally hit the wrong button and cancelled my 25 euro prepaid plan. My account now says "wird abbestellt". I would like to know how to cancel this cancellation so I can easily renew my prepaid plan without too much delay.

Also, is it possible to pay by credit card on the O2 website?

Thank you!
    MariaMostrich

    2 Antworten

    A
    • Anonymous
    • August 13, 2018
    Hi!

    There are two ways to cancel (terminate) a package:
    a) immediately (Sofort abbetellen)
    b) at the end of the term (Zum Laufzeitende abbestellen)

    I think you hit b) "wird abbestellt". Right?

    No problem. You can re-book the package after expiration.

    You can top up your credit with your credit card by using "Expressaufladung" : Express-Aufladung

    A registration is necessary for using
    MariaMostrich
    o2_Jelena
    • o2_JelenaTeam
    • August 15, 2018
    Hi @Alex LF,

    welcome to our Community!

    Could you re-book the package, like @TBCMagic explainend?

    Kind regards, Jelena
    MariaMostrich
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica