Hi, I am an international student and now after completing my studies want to return back to my country on April . My O2 basic blue contract started from 03.03.2015. Last year around January, I wrote a written mail to O2 Kundenbetreueng for the cancellation but they didn't respond to my written mail. So I went to the O2 shop where I purchased the contract but they told me that you have to inform us before 3 months. This year also I missed the deadline to terminate the contract because I was not sure when I will be leaving Germany. So what would be the procedure to terminate my contract. If there is any form/documents I need to sign to terminate and would O2 take any penalties??
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Hello arb,
for an extraordinary dismissal you need to fill out the form that I have attached to my answer here.
There are also mentioned all the other documents that you have to hand in.
- deregistration form of your place of residence here in Germany
- registration form of your new place of residence abroad, or a confirmation of your new employer or anything
- letter of agreement that o2 is allowed to charge 3 monthly basic fees as a replacement
Kind regards,
Jessica
for an extraordinary dismissal you need to fill out the form that I have attached to my answer here.
There are also mentioned all the other documents that you have to hand in.
- deregistration form of your place of residence here in Germany
- registration form of your new place of residence abroad, or a confirmation of your new employer or anything
- letter of agreement that o2 is allowed to charge 3 monthly basic fees as a replacement
Kind regards,
Jessica
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