I ordered a DSL connection and I have received text messages and emails stating O2 needs more information. I call, and I do not understand the recording since I am still learning German. Can I have someone call me?
I made the order, and would like it installed, but I cannot get anyone who speaks english on the help line. I have been waiting for my DSL to be installed for three months... please help!
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this is a customer community. Call back is NOT possible.
How about any advice then? Do you know of anyone that has had this issue or something like it?
wait for a moderator response please!
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