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I am getting like 5-6 reboots per day. I have tried everything from soft to hard reset, but nothing has helped. If I open few apps and try multitasking, it hangs and then I have to remove the battery and put it back again. Some times it so hangs when i connect to wifi after some time.Is there anything I can do? My mobile is silent under warranty.



Hello @Darshan‌,



you should try to put your sim card in another mobile phone and try another sim card in your mobile phone. When it is still the same, that maybe your phone is defect.



Kind regards,



Jessica



Hello @o2_Jessica ,



I have tried it as well. But it keeps on continuing. If my phone is defective, how can I get it replaced/repaired under warranty? I have bought it from O2 in Hamburg and I have warranty till August.



Hi Darshan,



you will find a guideline what to do in the following FAQ: https://



Regards,



Lars



Hello Lars,



Thank you for your answer I will see through the procedure explained.



Regards



Darshan



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