Is there English customer service available? No, absolutely not if you are already a customer.
Try to initiate a chat or call incognito under new booking category and yes there you get all languages you want just until you get trapped
and then they show their true colors once you are already in the gutter "NUR DEUTSCH"
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Rather than moaning about something that nobody here can do anything about (and is also not true), perhaps you could ask your question here?
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