Dear Sir/Madam,
I called you for three times and every time the phone was closed while I am speaking, I don't know why!! I can't just keep calling and waiting for 30 minutes until somebody answer me! sorry but it is really hard.
I have monthly contract with 16 Mbit/s but the maximum speed in my suburb is just 6 Mbit/s but at my home it is just
0.27 Mbit/s for downloading " I don't know why?? I have this connection from one week and it is like that from the first day.
Please answer me as soon as possible.
I have attached the file with the speed measurement.
Thanks in advance.
Alswied
Kundennummer: DE16365587
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