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This morning I received an email saying "the required changes were done to my contract". Except I have not requested any changes. I have noticed that there is a new item on the list: Unlimited surfing with maximum speed, that costs 15 eur per month and is added on top of my plan price (so 35,00 + 15,00 = 50,00).



Since I have never agreed to such a change, I wonder how they can do such a thing?



I did notice in the past 6-month period that there is a note on the "Mein o2" page saying the limit is going to be removed (limitation was basically: surf 2 months in a row unlimited. Then, if you also in the 3rd month go over 300 GB - until the end of that month the speed will drop to 2 mbit/s).



I also checked here in the Community and people have confirmed the limit was gone. Great, I thought.



Can anyone else confirm that they also received such a change to their plan?
Hello @java9,

that was not the only thing that was changed in your contract. If you look down a few lines you will find that we also activated a rebate of 100% regarding the DSL Unlimited option. That means, you have an unlimited data plan now at no additional cost.

I hope I was able to shed some light on this issue. :-)

regards,

Lars
Hello @java9,

that was not the only thing that was changed in your contract. If you look down a few lines you will find that we also activated a rebate of 100% regarding the DSL Unlimited option. That means, you have an unlimited data plan now at no additional cost.

I hope I was able to shed some light on this issue. :-)

regards,

Lars



That's actually very true 🙂 Thanks for clarification, it makes sense now!

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