I have called the Hotline Service several times over the last few days to cancel my DSL contract due to moving, but no service workers have been available to answer. Instead, I was forced through a horrible automated answering machine service that claimed to help me with my cancellation. However, in the end I did not get any confirmation of whether my request had been correctly registered.
Can somebody here tell me whether I managed to cancel my DSL contract? And whether the cancellation was registered as moving-related? Also, can you tell me on what date the contract is registered to terminate?
Keine Antworten
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.