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DSL contract cancellation

  • August 9, 2018
  • 2 Antworten
  • 104 Aufrufe
G
Besucher:in
Hello,

I have O2 DSL contract and kundennummer is XXXXXXXXXX. I want to cancel my contract from the end of Sept. I have sent written cancellation letter and my new employment contract in other city where I am going to move. Today I received a call from the person from O2, but I couldn't communicate properly as my german is not good. Could you please let me know the status of my contract ?

Thank you !

Lösung von gnuplot

Just to update it, problem is solved. I realized later that you can find status in mein O2:
  • Mein DSL & Festnetz your_number
  • DSL-Auftragsstatus
. I found the solution from other question in the same community forums. My contract is successfully cancelled.

    2 Antworten

    G
    Besucher:in
    • gnuplot
    • Autor
    • Besucher:in
    • Lösung
    • August 10, 2018
    Just to update it, problem is solved. I realized later that you can find status in mein O2:
    • Mein DSL & Festnetz your_number
    • DSL-Auftragsstatus
    . I found the solution from other question in the same community forums. My contract is successfully cancelled.
    o2_Lars
    • o2_LarsModerator
    • Moderator
    • August 15, 2018
    Hello gnuplot,
    thank you for your feedback, I'm glad to hear that your questions are solved already :-)
    Regards,
    Lars
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