Hello,



I had shifted to a new appartment and i also want to shift my DSL connection. Please let me know what steps need to be done and how much time it will take.



Account number : DE15xxxxx09



Note:



- My new appartment is in the same builing



- The previous tenant has an O2 connection which will be disable by this month end can i directly plug my router to it instead of this DSL relocation?



- Please arrange a call with english speaking person so that i can explain to him better



also



If possible convert my preferred language to english for my o2 account.



Regards,



Sandeep Jagarapu



0151xxxxxx45



______________



Edit o2_Jessica: Deleted numbers. Data privacy.