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Hello.

I sent the required letter for requesting cancellation of my DSL Flex contract for next month more than a week ago, however I have not received any confirmation from o2 regarding the status of my request.



How should I proceed?
Hi @Ilan4,



welcome to our community. I checked this matter for you and there is no need to worry. Your request has been worked and the contract ends to August 31st 2019.



You will receive a written confirmation later on.



Kind regards,



Manga

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