Hi O2 Support



I've subscribed to All-in-L package for 2 years now and since last Thursday 9/March/2017, the download speed dropped below 3mbps.  Refer attachment for the speed test result.



I tried calling helpline 089-787 979 400 but no one ever answer the call.



PLEASE help urgently as I need a good connection when working from home.



What should I do next?



Regards



Llewyn