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Hi I get the SMS "Ihr o2 DSL/Anschluss wurde jetzt freigeschltet" but I still cannot activate the O2 Box and login my account on O2 website.



Kundenummer xxxxxxxxxx

Benutzername xxxxxxxxxxxx



xxx-xxxx xxx



Beitrag aus Datenschutzgründen von Sonic28 geändert!



Hi,



how the ligthing looks at the router, wich lights flash, wich lights are stable ?



For login at "mein o2" you´ve got your first login data at the "Auftragsbestätigung" where you also find youre "Zugangspin"  and your phonenumber 



Greetz




the info light is stable red.



When I login I get the message like this. Therefore I cannot get any message from Mein O2  



Hinweis



Aufgrund von Wartungsarbeiten steht Ihnen Ihr Kundencenter - Mein o2 für DSL & Festnetz -

zurzeit leider nicht zur Verfügung. Bitte versuchen Sie es später noch einmal.



Vielen Dank für Ihr Verständnis.



 



I think the account problem still not solve given that I get the SMS that it's done...




Hi,



ok, the re light means that the router is waiting for the installdata, so there a two ways to put the "Zugangspin" into the router here o2 Router Hilfe: Alle Tipps und Infos im Überblick it is show you by video.



The techincan at o2  are working at the server so not all functions are to use and i don´t know when it is all clear.



Greetz 




Hi,



cuz when I access to the Mein O2 and  Produktinformationen, it shows



Die Seite kann leider nicht geladen werden.

So I think this might be the system error.



Can you provide me the zugagens-PIN for my router and I can figure out whether it's the problem form the system or not.



This problem started from last Friday....



Best wishes



Yen-Chun




Hi,



it´s no system error but seemingly o2 was a victim of the hacker attack, so for this they hav shut down some systems.



I am also only a customer so i can´t sent you any pin but you can find it at the confirmation of the order you´ve got by post (Maybe at th backside) or by mail (maybe at spam folder ?)



You can also wait here for a o2 worker, for this please wait a few time.



Greetz




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