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Contract Termination - POSTPAID

  • May 22, 2017
  • 4 Antworten
  • 368 Aufrufe
mayilvaganan
Besucher:in
Hello Team,

I am using O2 postpaid sim (blue basic) since October 2014 for a contract period of 2 years. I am aware that if I need to cancel my plan I need to inform to O2 before 3 months. Hereby I would like to enquire the procedure for cancellation of my O2 postpaid sim. Kindly let me know if you need any details from my end.

O2 blue basic - 017680865***.

Thanks and Regards,
Mayilvaganan Muthuraman

Lösung von bs0

Send a letter to o2 informing them that you would like to terminate the contract at the end of the current term. If your contract started in October 2014 and you have not changed anything since, the current term will end in October 2017. Your letter of termination needs to reach o2 at least 3 months beforehand (e.g. if contract ends on 10th October, you need to give notice by 10th July).

    MariaMostrich

    4 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • Lösung
    • May 22, 2017
    Send a letter to o2 informing them that you would like to terminate the contract at the end of the current term. If your contract started in October 2014 and you have not changed anything since, the current term will end in October 2017. Your letter of termination needs to reach o2 at least 3 months beforehand (e.g. if contract ends on 10th October, you need to give notice by 10th July).

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    mayilvaganan
    MariaMostrich
    mayilvaganan
    Besucher:in
    • mayilvaganan
    • Autor
    • Besucher:in
    • May 23, 2017
    Hello Team,

    Thanks a lot for your valuable information. Kindly could you please provide the postal address so that I can send the requested letter.

    Regards,

    Mayilvaganan

    o2_Jessica
    • o2_JessicaTeam
    • Team
    • June 3, 2017
    Hello Mayilvaganan,

    this is the address where you need to send the cancellation to:

    Telefónica Germany GmbH & Co. OHG
    Kundenbetreuung
    90345 Nürnberg

    Kind regards,

    Jessica ☺️

    Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
    mayilvaganan
    Besucher:in
    • mayilvaganan
    • Autor
    • Besucher:in
    • June 29, 2017
    https://hilfe.o2online.de/message/1002548-contracts-and-termination @o2_Jessica @bs0‌

     

    Dear Jessica,

    As instructed I have sent the requested letter to the above-mentioned address. Kindly could you please acknowledge it. Additionally, since I am on a vacation to india for about 2.5 months I have no access to attend the German calls for the number 17680865651.

     

    So kindly please cancel my existing O2 contract.  Kindly don't call to my O2 number as I can't attend it, so please write an email in case of any information. Also, I have marked an online termination of the contract through O2 online portal.

    Hereby I am furnishing my details.

     

    Name: Mayilvaganan Muthuraman

    Contact no: 17680865651

    E-mail: https://mailto:mayil.vagan90@gmail.com, https://mailto:mayil.vagan@yahoo.in, 

     

    Please let me know if you need any details from my end.

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