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Hello, I've set up a contract wth DeinHandy who they were supposed to send me the sim and phone, but it's been more than 2 weeks and they don't reply to my emails. I've already been charged for my O2 contract but I can't use it, as I don\t have a card and phone.. This is a big problem.. Please advice me on what to do next. Thank you
Hi roxialbescu,



in this case I suggest you contact the "DeinHandy" customer service (https://www.deinhandy.de/kontakt), because we have no data about your order from DeinHandy. :/



Best regards,

Michi
I've done that multiple times, no reply.. Thank you
Hi roxialbescu,



did you try it via social media? The reaction time is pretty fast and you should get help there via facebook. 😉

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