Skip to main content
Warum O2
Warenkorb
 Service
Hi!



My customer number is 6007204037. I sent a fax to 01805571766 regarding contract termination. The fax was sent successfully. Please could you let me know the status.



Best regards,



Royce



Hello Royce,



we haven't received a cancellation until now.



When did you sent it? It always takes some time until the staff has worked on cancellations.



Kind regards,



Jessica



Hi Jessica,



The fax was sent on the 16th of June 2016, But I have sent it again today.



Best regards,



Royce



Hello,



Any updates?



Best regards,



Royce



Hi,



This is very rude! I keep asking and anything dealing with contract cancellations and there is no reply! After being an O2 customer for 4 years, this is the service?



regards,



Royce



Hi,



This is very rude! I keep asking and anything dealing with contract cancellations and there is no reply! After being an O2 customer for 4 years, this is the service?



regards,



Royce



Hello Royce,



at the moment we have a huge amount of questions in the forum, so at the moment the answers take longer than usually. But we still try to do the best we can.



We have received your cancellation. I have now registered the cancellation of your contract at the 4th of October 2016.



When you want to port your mobile number at the end of your run time you can just request that at your new provider.



Kind regards,



Jessica ☺️



Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica