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To whom it may concern,



I am moving out from Germany and so I have to leave my flat as weel as my O2 DSL-contract.



I have few questions:



1. how do I quit my contract? is there a Formular, a link, a specific website or a number to call?



2. Is there a Customer telephone service I can call for eventual further questions?



3. Can I pass my actual contract to my Nachmieter? If yes, what is the procedure?



Thank you very much for your help,



Bests,



Matteo



Hello Matteo,



1. I would expect that O2 has similar standard forms for early cancellation of a DSL contract due to relocation out of Germany like in this example for a mobile phone contract but I could not find one:

https://static2.o9.de/blob/12985654/v=3/Binary/contract-cancellation-moving-abroad-download.pdf 



2. Kundenbetreuungs-Hotline

Telefon: 089 - 78 79 79 400

gemäß Tarif für Anrufe in das dt. Festnetz.

Öffnungszeiten:

Mo-Fr 7.00-20.00 Uhr

Sa 10.00-18.00 Uhr

So geschlossen 



3. Yes, should be possible and details should also be available at the customer support.



If your are told about a link which may be helpful for others, please let us know.



I wish you a smooth relocation and good memories to Germany!  :-)



Rudi



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