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I have received my contract phone and sim today. I am using O2 prepaid number and would like to keep it. Can you tell me how to transfer my contract number to my prepaid number? I have not yet activated my new sim card, so can the data and the net flat package be transferred to my prepaid number as well?
Hi @hmza_shafiq,



thanks for your request.



Do I understand you correctly that you would like to transfer your postpaid-number to your prepaid-tariff?



This is not possible, I regret.



You can only port your prepaid-number to your postpaid-contract.



I hope I could help you with this information.



Loving greetings,

Tobias

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