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Dear Team,



This is approximately the 4th forum where I tried to get in touch with O2. I ordered a service via Check24 on the 9th of Jun. I went through on every step. I was called about the assignment also received the sms about it, but since then O2 just stopped to reach me out. Once I sent an email about my status they just sent me back that I need to provide the contract details of the previous tenant (it was not mentioned previously and I do not have this information). I believe for both parties the best solution is to cancel this order.

This is absolutely unacceptable that I have been waiting for the internet for almost a month and O2 is not responsive at all..



Thank you,

Gabor
Hi Cselko,



please don´t create new topics with the same question, if you still have a conversation with us, in another topic.



The best way is, we stay in that one: https://hilfe.o2online.de/english-o2-community-43/order-cancellation-501997



Regards,

Marc

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