Dear o2
I have sent a letter to the o2 address and filled the form I was given for cancelling my contract about a month back. I also sent my deregistration confirmation as I left Germany.
I asked that I receive a confirmation by email, however I have not received any confirmation for this.
Can you please help? It was for my handy contract.
Thank you
Vidya
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Hi Vidya,
I shifted your question to the english part of the community.
Here is where I care for all the english concerns of our customers.
According to your cancellation because of moving abroad:
it is still in process. And one thing is still missing. It is necessary that you also hand in a registration form of your new place of residence abroad or a confirmation of your new employer.
Do you have something like that? To speed up the procedure you can also send it to us in a private message in this community. When you have it I'll explain to you how it works.
Kind regards,
Jessica
I shifted your question to the english part of the community.
Here is where I care for all the english concerns of our customers.
According to your cancellation because of moving abroad:
it is still in process. And one thing is still missing. It is necessary that you also hand in a registration form of your new place of residence abroad or a confirmation of your new employer.
Do you have something like that? To speed up the procedure you can also send it to us in a private message in this community. When you have it I'll explain to you how it works.
Kind regards,
Jessica
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