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On the 23rd of Jun 18, I have my family on mobile at the store in Globe in Kaiserslautern, Germany. Our customer numbers are 60xxxxxxxxx, 60xxxxxxxx and 60xxxxxxxx. The customer number 60xxxxxxxx is associated with two phone numbers, 0176xxxxx472 and 0176xxxxx583. As of today, 0176xxxxx583 is still active. Below is the customer numbers and mobile numbers associated with them.

Customer # 60xxxxxxxx

Mobile #s 0176xxxxx472 and 0176xxxxx583



Customer # 60xxxxxxxx

Mobile # 0176xxxxx687



Customer # 60xxxxxxxx

Mobile # 0176xxx347



Please know I no longer live in Germany and now live in United States.



Requesting assistance for canceling cellphone # 0176xxxxx583 associated with customer # 60xxxxxxxx.



Mcxxx Gxxxxx and Axxxxx Axxxxxx Gxxxxxx



edit by TBCMagic: Public forum. Please do not post private informations. Thanx! :)
Hi and first of all sorry for the late reply.



An early cancelation because of moving abroad is possible. You would need to file it for every mobile number separately.



The requirements are:

- A German deregistration

- A foreign registration (can be replaced by a foreign rental or employment contract)

- A permission to charge three monthly fees for ending it early



There is a form you can fill in:

http://g.o2.de/aok-ausl-eng



Have you used this form and have you filed it for every single number? You should be able to send us private messages now so if you want to send your customer data, please use private messages.



Best regards, Niko

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