Cancel DSL Flex Contract

Hi,

to cancel your contract sent a letter by fax or post to o2.

Fax: 01805-880088

Post:

Telefonica GmbH

Überseering 33

22297 Hamburg

By the way- wich date was the activation date for the Internet yo´ve got by letter or mail from o2 ? Was the date in the past, how is the lighting at the router ?

Greetz

Hello Jogi,

Per the contract letter I was told 05.12.2016 will be the date connection will turn on!!

I kept waiting for Technician to visit until today but no one visited.

I get a message saying that connect router at 17:30 Uhr on 05.12.2016!!

No internet, No Technician!!

Nothing!! 

Hi,

sometimes it is not necessery that the technican visit you at home, if this, they connect you at the box on the street.

If th router is connectetd and lit the DSL light constant ?

Greetz

No It's not constant

Hello,

I had sent the router and Letter to cancel the Contract already. Please confirm the Status.

Can you please confirm cancellation?