Skip to main content
Warum O2
Warenkorb
 Service
Hi,



I am moving back home to Australia at the end of May and need to cancel my phone contact. I currently have the O2 Free M Flex (2018) contract, can you please tell me what I need to do in order to terminate the contact.



Thank you!

Ashlee
Hi @ashleeeb,



thanks for your message.



As you have a contract that can be cancelled within one month, please send us a normal cancellation letter to the following address:



Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg



You can use this document for cancelling your contract:

https://static2.o9.de/resource/blob/69612/5e68018ebbc38b4b6a41a2692079816c/faxvorlage-kuendigung-mobilfunkvertrag-pdf-download-data.pdf



I hope I could be of help to you.



Loving greetings,

Tobias

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica