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Can't send SMS 5 66 56 to put credit on a prepaid phone

  • September 30, 2018
  • 4 Antworten
  • 283 Aufrufe

Hello,
My cousin has a prepaid phone which is blocked for past two days. I managed to organize his online account, I have received sms from O2 with the temporary password, however I can't send the SMS to 56656 to reload the credit which is now 0. The phone is abroad, the credit has not been reloaded at least 5 months.
Thank you for your help.
Mateja

Lösung von o2_Kurt

Hello there!

Please use this "Usage" for the transfer:
prefix-therestofthenumer-code
In your case it should read:
0176-yournumberhere-5959

I replaced the number after the prefix with the text for privacy reasons 😉
Bank:
HYPO Vereinsbank AG
BIC:
HYVEDEMMXXX
IBAN:
DE73 7002 0270 0005 7169 77


Viele Grüße,
Kurt

4 Antworten

  • September 30, 2018
The card is blocked if the card has not been refilled for at least the last 6 months.
Therefore, it is not possible to send an SMS to the 56656.

The card can also be charged with a voucher code. Can you buy, for example, today at every gas station.

  • Autor
  • Besucher:in
  • September 30, 2018
Thank you for your quick response. He is abroad and is 80 years old 🙂
I would need an online payment solution which I can do. Will the payment unblock the sim card or we need to do something else?

  • September 30, 2018
An online payment (Banküberweisung) will unblock the card in 3 - 5 days.

o2_Kurt
Forum|alt.badge.img+40
  • Moderator
  • Lösung
  • September 30, 2018
Hello there!

Please use this "Usage" for the transfer:
prefix-therestofthenumer-code
In your case it should read:
0176-yournumberhere-5959

I replaced the number after the prefix with the text for privacy reasons 😉
Bank:
HYPO Vereinsbank AG
BIC:
HYVEDEMMXXX
IBAN:
DE73 7002 0270 0005 7169 77


Viele Grüße,
Kurt