Hello ,
My name is XXXXXX XXXXXX. My birthdate is XX.XX.XXXX. I am using O2 postapaid service since last 2,5 years. My cell number is 0176XXXXX344. My current contract ends in 2017. I am student from University of Duisburg Essen. I have just completed my studies so in this month i.e. Jan 2016 I am permanently shifting to my home country India. Therefore I want to cancel my this contract..
So can you please tell me the procedure to cancel my contract ?
Best regards,
XXXXXX XXXXXX
Data removed - data protection -
Fuchs
Seite 1 / 1
Hallo @kdshirkemech ,
therefore I am going to send you a form which you have to fill out and send back to us with all needed documents.
The normal way is that you need to apply for the pre-cancellation. Afterwards the company decides if you can cancel your contract or not. Afterwards you have to pay the normal charge of 3 months to end the contract.
Now I am going to send you the needed forms to your e-mail address.
Kind regards,
Jessica
therefore I am going to send you a form which you have to fill out and send back to us with all needed documents.
The normal way is that you need to apply for the pre-cancellation. Afterwards the company decides if you can cancel your contract or not. Afterwards you have to pay the normal charge of 3 months to end the contract.
Now I am going to send you the needed forms to your e-mail address.
Kind regards,
Jessica
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