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Tariff change

  • December 9, 2014
  • 3 Antworten
  • 103 Aufrufe
destro98
Besucher:in
Hello,  I am using o2 network from 03.10.2013 and i have contacted your people last year almost at the the same time. I requested for a tariff change to 9.99 euro plan from 29.99 plan as it was too much for me to pay as i was a student. The customer care people said that they cannot change it and they assured me they would change after 1 year. As it was already past 1 year, i would be most obliged if you change my tariff plan.  Thank You.

Lösung von o2_Bianca1

Hi @destro98 ,

 

welcome at our forum. Which tariff do you have currently? Could you send me a pm please?

I'll take a look at your customer data. Maybe we'll find a solution 😉

 

 

Kind regards

Bianca

 

    Zu diesem Thema können keine neuen Antworten hinzugefügt werden. Du kannst gern ein eigenes Thema erstellen.

    3 Antworten

    o2_Bianca1
    Besucher:in
    • o2_Bianca1
    • Besucher:in
    • Lösung
    • December 12, 2014
    Hi @destro98 ,

     

    welcome at our forum. Which tariff do you have currently? Could you send me a pm please?

    I'll take a look at your customer data. Maybe we'll find a solution 😉

     

     

    Kind regards

    Bianca

     

    destro98
    Besucher:in
    • destro98
    • Autor
    • Besucher:in
    • December 22, 2014
    I have sent you a pm with my details about a week back, did you find any solution??

    o2_Carina
    • o2_CarinaTeam
    • Team
    • December 23, 2014
    Hello destro88,

     

    Bianca has sent you an offer via PN. I´ll sent it again to you.

     

    Best regards,

    Carina

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