Probleme mit Recnung

hi, etwas mehr Informationen werden benötig um dir Tipps und Hilfe zu geben.

Hallo @Izoldagalustian ,

herzlich willkommen in unserer o2 Community

Was können wirfür dich tun ?

Gruß, Solveig

Hello

I have some important questions,which answers i need. This month my mobile bill should be 9.99.but why they took 22.55€ From my account? why????

Yes in October, i took some additional mobile data,

Which i already cancel at November.

If there any additional data I buyed to my number which I do not know,please cancel those.and just take my regular monthly cost.🙏

I'm student,its very expensive for me.

Please check my account and solve this,and let me know,I am very tense.

Hope I will get answers and solutions from u soon.

Waiting....

Thanks in Advance

Hallo,

@Mods doppelt: 

LG

Hi Vilureef,

danke für die Info. 

Gruß, Marco