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Order not received

  • October 20, 2019
  • 1 Antwort
  • 93 Aufrufe
D
Besucher:in

I have not received my S10+ which I ordered 3 days back. Please let me know the confirmation in my gmail. There is a problem with your system when I try to access it via the website or My O2 service.

Lösung von o2_Jan

Hi @Deepak1199,

welcome to the o2 community! :relaxed:

Sometimes it takes some additional time for an order to be completed and dispatched, especially when there’s a weekend involved.

Have you received your phone by now? If not, let us know and we’ll happily take a look into the matter.

Best regards,
Jan.

    1 Antwort

    o2_Jan
    • o2_JanTeam
    • Lösung
    • October 23, 2019

    Hi @Deepak1199,

    welcome to the o2 community! :relaxed:

    Sometimes it takes some additional time for an order to be completed and dispatched, especially when there’s a weekend involved.

    Have you received your phone by now? If not, let us know and we’ll happily take a look into the matter.

    Best regards,
    Jan.

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