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Connection Problem

  • May 18, 2020
  • 2 Antworten
  • 39 Aufrufe
P
Besucher:in

Dear Team,

We have been O2 customer for nearly 2 years, recently we have been facing a huge problem because of no stable connection, sometimes the network is disconnecting and sometimes it is very slow that the page takes minutes to load again.

 

Kindly check this issue and help us to resolve at the earliest possible.

2 Antworten

bs0
Legende
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  • bs0Legende
  • Legende
  • May 18, 2020

Is the problem with WiFi or wirh the DSL connection? If it is the DSL connection, have you reported the problem to o2?

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Giulia
  • o2_GiuliaModeratorin
  • Moderatorin
  • May 19, 2020

Hello @Pradeep 23,

 

welcome to our community.

 

If you have problems with your wifi connection you can solve it with the o2 DSL Hilfe App. It can also be switched to English language. Please find more information on technical issues here.

 

Otherwise please call our technical support, if possible with a German speaking friend.

 

Kind regards

Giulia

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