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Router Delivery

  • January 3, 2024
  • 2 Antworten
  • 52 Aufrufe
S
Besucher:in

Hello,

 

I have terminated my O2 homespot and they told me that I need to call them one day before the termination date and they will tell me where to send the router. But it sounds a bit weird to me, why do I need to call and ask them on the last day? 

Do you have any idea, how can I deliver this router back to O2?

 

Thanks

Lösung von o2_Giulia

Hello @seventhson,

you can return the router with the link that schluej sent you.

There you can print out a return label or download a mobile parcel stamp as a QR code. Return shipping is done with DHL and is free of charge.

Please let us know if you have any further questions.

Best regards

Giulia

2 Antworten

schluej
Legende
  • schluej
  • January 3, 2024

Moin,

use this link https://www.o2online.de/service/retoure/ if you rent the router.

Live long and prosper 🖖
o2_Giulia
  • o2_GiuliaModeratorin
  • Moderatorin
  • Lösung
  • January 3, 2024

Hello @seventhson,

you can return the router with the link that schluej sent you.

There you can print out a return label or download a mobile parcel stamp as a QR code. Return shipping is done with DHL and is free of charge.

Please let us know if you have any further questions.

Best regards

Giulia

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