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I ordered a postpaid plan online on February 26th, 2021, but have not yet received the simcard. It is already March 6th, 2021. I need for it badly for my online class on march 8. I have checked the status, the address and the data are correct, please help me, this is the order WSFCxxxxxx. 

I cannot see the status of delivery because of no tracking number. 

Please help me? Thank you very much in advance. 

 

Edit o2_Vivian: Auftragsnummer entfernt und verschoben o2 SIM-Karte → o2 English Community: Mobile

Hi @psevilla, 

 

welcome to our English Community. 

 

I regret that the sim-card did not come on time to you. 

 

As I see you cancelled already your contract with the tariff “o2 Free Unlimited Smart Flex”. 

 

Would you like to give us another chance?

 

By the way, I also see that you contacted our Community in German in the following thread: 

Which language do you prefer?

 

Loving greetings,

Tobias

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