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Warum O2 Service

Changes to my contract


need info on how I can change the tariff I am currently paying on my existing contract 

3 Antworten

o2_Kurt
  • Moderator
  • 18698 Antworten
  • 11. Juni 2020

Hello @kate84 ,

 

which tarrif do you have in mind?

Do you wish to cut the costs down or do you want to extend your contract early?

A downgrade of the tariff can not be ordered online, I´m afraid.

Please let us know what kind of change you have in mind, we´ll then take a look at the possibilities.

 

Viele Grüße,

Kurt


  • Autor
  • Neuling
  • 2 Antworten
  • 11. Juni 2020

Hello,

At the moment i have a contract to make calls outside of Germany, and unlimited internet. I would like to take away the international calls, and have at least 10 gb of internet.

 

Can this be done online, and if not where can i go?

 

Thanks


o2_Michi
  • Moderator
  • 19798 Antworten
  • 19. Juni 2020

Hi @kate84 :relaxed:

 

I guess you mean the option “International Voice Standard”?

It’s just the option (technically) to be able to make calls from germany to other EU countries, the option itself doesn’t cost you anything.

 

Best regards,

Michi


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