Hi @aloalo,



welcome to the o2 community!



The thing is that your account settings have prohibited an EV until now, which means we were contractually obliged not to create an itimized bill.

Unfortunately, this means there is no further list of the individual services that led to the sum mentioned in the Verbindungen section of your bill.



Possible reasons for extra services may include text messages outside the EU, service numbers outside Germany, phone calls outside the EU, or receiving phone calls outside the EU.



But for future reference I have now activated the itimized bill feature in your account, so if there are extra services shown in an upcoming regular bill, you will be able to receive an itimized bill via the Einzelverbindungen button.



Best regards,

Jan.

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