Hello Community,
I am getting charged by MoCoPay GmbH every week with 4.99 EUR with title Download Freak video download while I have not allowed anyone for anything from my phone. The O2 service of third party subsciption does not show any subscription in MyO2 account. And the link on other threads to block third partys is pretty much useless. I noticed that a lot of people are being charged for the same thing for no reason. What is the solution to this BS?
I want my money back.
Cheers,
KHT33
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Hi @KHT33 ,
welcome to the o2 community!
I can see that in the meantime, you have contacted us already and the amount you were charged for will be subtracted from your upcoming bill.
Please check the Beträge aus dem Vormonat section on your next bill in July, you should find the amount to be subtracted there.
Best regards,
Jan.
welcome to the o2 community!
I can see that in the meantime, you have contacted us already and the amount you were charged for will be subtracted from your upcoming bill.
Please check the Beträge aus dem Vormonat section on your next bill in July, you should find the amount to be subtracted there.
Best regards,
Jan.
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