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Sim card recharge pin

  • March 21, 2019
  • 3 Antworten
  • 99 Aufrufe
9
Besucher:in
I am an english speaker, after paying for a fresh 5gb of data. I keep getting texts asking for certain numbers of a recharge pin I never got. The payment definitely went through and on my o2 page I can see I have the data but my phone does not have any service and I keep getting asked for the recharge pin. Also the video chat page is not working for me.

Thanks

Lösung von o2_Steffen

Hello @9191,

it looks like it works again 🙂.

Best Regards

Stefefn

    3 Antworten

    o2_Katja
    • o2_KatjaModeratorin
    • Moderatorin
    • March 22, 2019
    Hello @9191 and welcome to the o2 community! :)

    Everything looks fine for me, the pack is active.

    When you dont have any service:
    -please restart your phone
    -reset your network settings

    Does ist work now?

    Greetings🌷,
    Katja
    9
    Besucher:in
    • 9191
    • Autor
    • Besucher:in
    • March 22, 2019
    Hey Katja

    I have done this few times. It seems like I'm just not getting my recharge pin.

    Thanks
    Max
    o2_Steffen
    • o2_SteffenTeam
    • Team
    • Lösung
    • March 31, 2019
    Hello @9191,

    it looks like it works again 🙂.

    Best Regards

    Stefefn
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