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Sepa signing

  • July 6, 2019
  • 4 Antworten
  • 261 Aufrufe
T
Besucher:in

I have a mail to sign up for a sepa direct debit. I am unable to access my date on o2 online, I keep getting technical error message. Thesis has been going on for more than three months.

    4 Antworten

    o2_Jan
    • o2_JanTeam
    • July 10, 2019
    Hi @Titilayo,

    there was a technical issue with the customer area the other day, but it has been resolved since. Does it work now, or have you tried the alternative of accessing your customer accounts with the Mein o2 app?

    Best regards,
    Jan.
    Das digitale Wohnzimmer - Unser o2 Community-Treffpunkt -> https://g.o2.de/community-treffpunkt
    T
    Besucher:in
    • Titilayo
    • Autor
    • Besucher:in
    • July 10, 2019
    No I can't
    Sandroschubert
    Legende
    Zur Info für die Moderatoren https://hilfe.o2online.de/english-o2-community-43/change-of-direct-debit-account-500695#post1871646
    Keine Signatur - dies wurde durch e.I. geschrieben.
    o2_Tatjana
    • o2_TatjanaTeam
    • Team
    • July 12, 2019
    Hey @Titilayo,

    please try to trash the chache an the cookies.

    Best regards, Tatjana
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