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Router connectivity issue

  • July 19, 2018
  • 2 Antworten
  • 106 Aufrufe
premnath
Besucher:in
In month of April, I shifted from one apartment to another apartment within Erlangen.

I received a new router and also sent the old router 1 month back. The new router is having connectivity issues. The connection drops intermittently. Whatsapp calls and messages are delayed. Kindly request you to look into this issue.

2 Antworten

A
  • Anonymous
  • July 20, 2018
Moin Moin,

if you will get help her you need to fillout the "Telefonnummer:" in Profil bearbeiten

Fill it with your the land line number (of the DSL Line) than Scroll down to Fertig an click on it.

[ klick this Link: https://hilfe.o2online.de/edit-profile!input.jspa ]

This is not for calling, it is only to find your contract.

Fast could be:

Störungsannahme

O2 DSL Telefon
0800 52 51 37 8 Kostenfrei
Rufe diese kostenfreie Service-Rufnummer bitte möglichst von deinem Mobiltelefon aus an, da zur Problembehebung u. U. der Router neu gestartet werden muss und dadurch Anrufe vom Festnetz unterbrochen werden.

premnath
Besucher:in
  • premnath
  • Autor
  • Besucher:in
  • July 21, 2018
My profile is now updated.

Also I have tried the resetting the router.

It did not help.

Please let me know on the way forward.

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