Hello,
The 21st of october I ordered a new simcard replacement for my cellphone. It has been already two weeks since this and I havent received it. My o2 account page says I can activate it now which is impossible as I dont have the sim card.
I went to a o2 shop to get a replacement card with them but they say is impossible as I need to activate the one already sent.
Is it possible to cancel everything, get my money back and go to an o2 shop directly to get the sim card as I think this method is taking soo long?
thanks in advance
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Hello there.
As of rigth now, there should be no trace left of the "old" new SIM-Card.
Every o2-Shop should now be able to change your SIM.
Thank you very much for your patience!
Viele Grüße,
Kurt
As of rigth now, there should be no trace left of the "old" new SIM-Card.
Every o2-Shop should now be able to change your SIM.
Thank you very much for your patience!
Viele Grüße,
Kurt
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