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Hello o2 Moderators,



I need the PUK code for my wife’s prepaid SIM urgently as we are travelling through Europe and cannot used the SIM as it is locked.



My original post post is here https://hilfe.o2online.de/english-o2-community-43/need-puk-code-503625



One moderator was helping me but has now stopped responding. I cannot private message that moderator or o2 support because they are not following me.



I have been trying to sort out this issue for over a week now. I need o2 support to send me the PUK code. I will provide the phone number and address and DOB in private message.



Thank You
Hi @SeanLawlor,



since your request is taken care of in the other thread in this forum already, I'll close this one to avoid miscommunication and confusion.



Best regards,

Jan.