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Porting my O2 mobile number to another provider

  • August 16, 2018
  • 3 Antworten
  • 151 Aufrufe

Hello,

My contract with O2 is going to end in 4days. I already gave the cancellation notice well before and got the confirmation mail from O2. But now when I try to port the same number with another provider, it was rejected with reason "Fehlendes Opt-in". Please support me to enable the porting.
Thank you.

Lösung von o2_Antje

Hi Ariv,

I just checked it, your mobile number will be transferred to your new provider on the 28th of august.

Regards
Antje

3 Antworten

Sächsin
Legende
  • August 16, 2018
Ihr neuer Provider muss die "Portierung bis zum Ende des Vertrags" anfordern.

  • Autor
  • Besucher:in
  • August 20, 2018
Hello,

My contract was ended by yesterday. Today I tried to port my O2 number to another provider. But it was rejected by O2. Could anyone support me, how shall I enable the porting at O2?

o2_Antje
  • Moderatorin
  • Lösung
  • August 21, 2018
Hi Ariv,

I just checked it, your mobile number will be transferred to your new provider on the 28th of august.

Regards
Antje