Dear Service Team,



I don't why and how my contract has been changed to O2.



Now you are taking more money from me without my consent, is it legal? Are you allowed to do it?



I had a contract with Base/Eplus where I used to pay 7,50 euro  on an average.



Now you are just charging according to your wish. sometimes double, sometimes tripple of the actual amount.



Please explain why? I would request immediately refund the money which you charged extra. Also please synchronise the contract I had previously.



If you don't, I swear, you will have tough time. I already talked to my lawyer and he is ready to sue you.



N.B. I am taking an screenshot of this message, in case, you delete it.. ]



Regards,



-Rokonujjaman